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If your organization takes advantage of a dedicated, unpaid labor force (volunteers), you should be aware of how to protect both your organization and your volunteers from legal claims.
The Volunteer Protection Act of 1997 removes volunteers (any individual performing services for a nonprofit organization or governmental entity who does not receive compensation—other than reasonable reimbursement or allowance for expenses—in excess of $500 per year) from liability for negligent acts or omissions committed while acting within the scope of their duties as volunteers. The Act does not, however, relieve a volunteer from all responsibility for his or her actions. Specifically, the Act does not protect volunteers if their acts or omissions result from:
willful or criminal misconduct
gross negligence
reckless misconduct
conscious, flagrant indifference to the rights or safety of the individual the volunteer harms
In addition, the Act does not cover volunteers if the harm is caused by the operation of a motor vehicle, vessel, aircraft, or other vehicle for which the state requires an operating license or insurance. Also, any misconduct that constitutes a crime of violence, a hate crime, a sexual offense, or violates a federal or state civil right law is not protected by the Act. Finally, the volunteer is not protected if he or she was under the influence of intoxicating alcohol or any drug at the time of misconduct.
To limit the legal exposure of your organization and its volunteers:
Treat your volunteers like you treat your paid staff
Develop volunteer position descriptions
Use and carefully screen volunteer applications
Train and closely supervise your volunteers
Promptly investigate and respond to any complaints or concerns regarding a volunteers actions.
Secure insurance protection for your volunteers, as well as your staff, officers, and directors.
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